Project Overview

Bridgewing's all-in-one EHR, Practice Management, and Billing solution. This module will allow healthcare providers to conduct virtual consultations with patients directly through the PracticePRO platform, streamlining workflows and improving patient access to care.

Key Features

Secure Video Conferencing:

Real-time, HIPAA-compliant video and audio communication.

Integration with existing patient profiles for easy access to medical history during consultations.

Screen sharing capabilities for reviewing documents and test results.

Appointment Scheduling & Reminders:

Seamless integration with PracticePRO's existing scheduling system.

Automated email and SMS reminders via Mailgun to reduce no-shows.

Integrated Payment Processing:

Secure payment processing through Stripe for telehealth consultations.

Automated billing and invoicing within the PracticePRO system.

Documentation & Reporting:

Automatic documentation of telehealth encounters within the patient's EHR.

Reporting dashboards to track telehealth usage and revenue.

Location Services:

Integration with mapping services to ensure providers are only offering services in jurisdictions where they are licensed.

Technical Design

Backend (.NET Core):

RESTful API endpoints for managing telehealth sessions, payment processing, and data synchronization.

SignalR integration for real-time communication features.

Authentication and authorization using industry-standard security protocols.

Frontend (Angular):

User-friendly interface for both patients and providers.

Reusable components for video conferencing, scheduling, and payment processing.

Responsive design for optimal viewing on desktops, tablets, and mobile devices.

Database (MySQL):

Leverage existing patient data structures to store telehealth session information.

Optimized queries for efficient data retrieval and reporting.

Cloud (AWS, Firebase):

Deployment on AWS EC2 instances with load balancing for scalability and reliability.

Potential use of Firebase for real-time chat features during telehealth sessions.

Plugin Integration

• Stripe: Securely process payments for telehealth consultations, manage subscriptions, and handle refunds.
• MailGun: Send automated appointment reminders, notifications, and marketing emails to patients.
• Maps: Confirm the location of both patient and provider to ensure compliance with licensing rules.

Implementation

• API Development: Develop .NET Core API endpoints for all telehealth functionalities.
• Frontend Development: Build Angular components for the user interface.
• Plugin Integration: Integrate Stripe, Mailgun, and Maps APIs.
• Testing: Conduct thorough unit, integration, and user acceptance testing.
• Deployment: Deploy the module to AWS.

Conclusion

This Telehealth Integration Module will enhance PracticePRO by enabling healthcare providers to offer virtual consultations, improving patient access to care, and streamlining administrative workflows. The module will be built using a modern technology stack, ensuring scalability, security, and a user-friendly experience.